ReconAI — AI Agents for
Hotel Folio Reconciliation
An AI-driven reconciliation system where multiple specialized agents collaborate to retrieve hotel folios, analyze expenses, and identify billing discrepancies automatically.
Automated requests and follow-ups eliminate manual chasing.
Room, tax, parking, F&B parsed and categorized automatically.
VoiceAI and EmailAI coordinate to ensure folios are received.
Flags charges for included items like breakfast or parking.
How ReconAI Agents
Work Together
The Orchestrator
Responsibilities:
- Creates a list of hotel reservations pending folios
- Groups reservations by hotel to enable batch follow-ups
- Schedules VoiceAI and EmailAI follow-ups
- Tracks conversation history and rules for future follow-ups
- Sends folios to ExpenseAI for expense breakdown
- If charges are unclear, generates new follow-up tasks
Hotel Communication Agent
Responsibilities:
- Calls hotels to request missing folios
- Follows up on previously requested folios
- Confirms folio delivery
- Coordinates with EmailAI to verify receipt
Email Monitoring & Follow-Ups
Responsibilities:
- Monitors inbox for incoming folios
- Matches folios with specific hotel reservations
- Sends follow-up emails when folios are not received
- Coordinates with VoiceAI to avoid duplicate follow-ups
Expense Intelligence Agent
Responsibilities:
- Reads and parses folios
- Itemizes hotel expenses (room, tax, parking, F&B, etc.)
- Flags unexplained or ambiguous charges
- Sends unresolved items back to CompilerAI for follow-up
How ReconAI
Processes Folios
Reservations
Hotel stays pending folios
CompilerAI
Orchestrates workflow, groups by hotel, schedules follow-ups
VoiceAI
Calls hotels · Follows up · Confirms delivery
EmailAI
Monitors inbox · Matches folios · Sends follow-ups
ExpenseAI
Parses folios · Itemizes expenses · Flags unclear charges
Contract Compliance Check
Validates charges against contracted inclusions
Dispute / Reconciliation
Flags discrepancies · Creates cases · Initiates follow-up
Automatic Validation
Against Contracted Inclusions
ReconAI verifies hotel charges against your contracted inclusions. If a contract includes free breakfast, parking, or Wi-Fi, ReconAI will flag any of these appearing as charges on the folio.
Free Breakfast at IAD Airport Hotel
Breakfast – $18
Flags discrepancy → Creates dispute case → CompilerAI schedules follow-up → VoiceAI / EmailAI requests correction
From manual to automated
reconciliation
Manual Today
- 1Request folios manually
- 2Review charges manually
- 3Detect discrepancies manually
- 4—
With ReconAI
- Automated folio retrieval
- Automated expense breakdown
- Automated contract validation
- Automated dispute initiation
Faster reconciliation, fewer billing errors, and reduced operational workload
Frequently Asked Questions
Ready to automate
hotel reconciliation?
See how ReconAI can reduce manual folio chasing, catch contract violations, and speed up your reconciliation workflow.