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The Corporate Travel Cost Savings Playbook

Cost Control

The Corporate Travel Cost Savings Playbook

Every finance leader wants to save money on business travel. The problem is that most of the traditional strategies for doing so are either ineffective or, worse, counterproductive. Telling your employees to simply "spend less" is not a strategy. Implementing a rigid, punitive travel policy often leads to frustrated employees and an increase in "rogue" spending on consumer websites, where you have no control at all. To achieve real, sustainable savings, you need to move beyond simple cost-cutting and adopt a smarter, more strategic approach.

The good news is that there are proven strategies that work. These are not theoretical ideas; they are practical, technology-driven approaches that modern, high-performing companies use to control their travel spend while still empowering their teams to get business done. This playbook will give you a step-by-step guide to implementing these strategies and achieving significant, long-term savings.

Play 1: The Foundation - Mandate a Single, Centralized Platform

This is the most important play in the book. You cannot manage, control, or optimize what you cannot see. If your employees are booking travel on a dozen different consumer websites, your travel program is a black hole.

  • The Strategy: You must implement a single, company-wide travel management platform and mandate its use for all business travel. The policy should be unequivocal: "All company travel must be booked through the Routespring platform. Travel booked elsewhere will not be reimbursed without prior written approval."
  • Why It Works:
    • 100% Visibility: This immediately gives you a single source of truth for all your travel data. You can see who is traveling, where they are going, and what they are spending in real time.
    • Enforcement Mechanism: It is the only way to effectively enforce any of the other cost-saving strategies in this playbook. Your policy becomes an automated set of rules within the software, not just a document that gets ignored.
  • The Impact: This is the foundational move that enables every other play. Without it, you are not managing travel; you are just documenting chaos.

Play 2: The Biggest Win - Automate Your Advance Booking Policy

The data is undeniable. The single biggest driver of overspending in corporate travel is last-minute bookings. Our own analysis of thousands of business trips shows that flights booked less than 14 days in advance are, on average, 45% more expensive.

  • The Strategy: Your travel policy must have a firm advance booking window, typically 14-21 days for flights. But the key is to automate the enforcement of this rule within your travel platform.
  • How It Works:
    1. You configure your platform with the 14-day rule.
    2. When an employee searches for a flight inside that window, the system automatically flags it.
    3. To proceed, the employee must provide a business justification from a predefined list (e.g., "Emergency Customer Visit") and the booking is automatically routed for a higher level of management approval.
  • The Impact: This creates positive friction. It makes booking last-minute a conscious, justified decision, not a default habit. This single play can reduce your total airfare spend by 15-25%. It's the most effective cost-saving lever you have.

Play 3: The Money-Back Guarantee - Automate Unused Ticket Credits

This is literally found money. When a non-refundable flight is canceled, the value of that ticket becomes a credit with the airline. Manually tracking these credits is a nightmare, and companies lose millions of dollars a year in expired credits.

  • The Strategy: Use a travel platform that has an automated "credit bank."
  • How It Works:
    1. A trip is canceled in the platform. The system automatically identifies the unused ticket and stores the credit's value, associated traveler, and expiration date in a central dashboard.
    2. The next time that same employee searches for a flight on that same airline, the booking tool proactively alerts them: "You have a $450 credit available. Apply to this booking?"
  • The Impact: This is a direct, dollar-for-dollar recovery of cash that would otherwise be lost. It's not uncommon for this to represent 5-10% of a company's total annual air spend.

Play 4: The Efficiency Play - Centralize Payments and Kill the Expense Report

The administrative cost of processing expense reports is a massive "soft cost." A better process eliminates the need for most expense reports in the first place.

  • The Strategy: Use a travel platform with integrated, centralized payment capabilities. For all major, pre-bookable travel like flights and hotels, the company pays directly at the time of booking.
  • How It Works: The platform uses a central corporate card or a secure virtual card to pay the supplier. The employee doesn't have to use their personal credit card.
  • The Impact:
    • Boosts Morale: This eliminates a major source of employee frustration, as they no longer have to float the company money and wait for reimbursement.
    • Saves Time: It eliminates the need for expense reports for the largest T&E items. This saves hours of time for both the traveler and the finance team.
    • Real-Time Data: The expense is recorded in your system the moment it is booked, not weeks later.

Play 5: The Data-Driven Play - Use Analytics to Negotiate

Your consolidated travel data is a powerful negotiating asset.

  • The Strategy: Use your platform's analytics to identify your top suppliers. Which hotel chain do you spend the most on? Which airline do you use most frequently on your top routes?
  • How It Works: Approach those suppliers with hard data. "Last year, we spent $200,000 on 800 room nights at your properties in Chicago. We want to formalize this relationship with a corporate rate."
  • The Impact: Unlike airline deals, which are often smoke and mirrors, negotiated hotel rates can provide real, tangible savings of 10-20%, plus valuable perks like free Wi-Fi and breakfast. This is a much more effective use of your negotiating energy.

Play 6: The Cultural Play - Foster Cost-Consciousness

Technology and policy are essential, but you also need to create a culture of smart spending.

  • The Strategy: Be transparent with your team. Share the data.
  • How It Works: In a company meeting, show a simple chart of the company's travel spend. Highlight the savings achieved through advance booking. Celebrate a department that has done a great job of managing its budget.
  • The Impact: When employees understand the financial impact of their choices and see that the company is serious about smart spending, they become partners in the cost-saving effort.

This playbook isn't about saying "no" to travel. It's about building a smart, efficient, and automated system that makes cost-effective travel the easiest and most logical choice for everyone. By implementing these plays, you can build a travel program that delivers impressive savings while still supporting your team and your business goals.


Frequently Asked Questions (FAQ)

1. Our company doesn't have a huge travel budget. Are these strategies still relevant? Yes, absolutely. The principles of efficiency and control are even more critical for a smaller business where every dollar counts. Modern travel platforms like Routespring offer scalable and even free plans that make these strategies accessible to any size company.

2. How do we get our employees to actually follow the rules, like booking in advance? The key is automation and making the compliant path the easiest path. When your booking tool automatically flags last-minute bookings and requires extra approval, employees quickly learn that it's much easier to plan ahead. Combine this with positive communication about the "why" behind the rule, and you'll see behavior change.

3. We already have a corporate card program. Isn't that enough for cost control? A corporate card program is a good start, but it's a reactive tool. It shows you what was spent after the fact. A true travel management platform provides proactive control by enforcing policy before the booking is even made. Integrating your corporate card feed into this platform is what creates the most efficient reconciliation process.

4. What's the first play we should run if we're just starting? The foundational play is #1: centralize all your travel onto a single platform. You can't run any of the other plays effectively without it. Once you have a platform, the highest-impact first move is almost always #2: automating your advance booking policy.

5. How much can we really save with this playbook? For a company moving from a completely unmanaged travel process to a strategically managed one using these plays, it is very realistic to expect a reduction in total T&E spend of 15-25% in the first year alone. The savings are substantial and come from a combination of lower fares, recovered credits, and a massive reduction in the "soft costs" of wasted administrative time.

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